Copyright ? 2010 Pest-Control-Stories. Visit the original article at http://blogpestcontrol.com/2010/01/surprise-at-the-door/.In July of 2004 I came to this company with an understanding that Bulwark was a customer service company first and pest control company second.  Little did I know they actually meant it; on my second day of on the job training here in Austin Texas I

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Surprise at the door

Copyright ? 2010 Pest-Control-Stories. Visit the original article at http://blogpestcontrol.com/2010/01/pest-control-dogs/.During one hot summer in Austin, I was performing first time services for new Bulwark customers and training a new technician.  It was getting late in the week and the two of us had performed several first time services, so I told the trainee to get

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Lost dog

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She then requested not only to have Roger go back and perform the regular service but to also delete her messages on her voice mail…I wouldn’t be surprised if Roger did go back and perform her regular service and also deleted her messages for her.

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Roger Only

My name is Roger James and I’ve been a technician for Bulwark for four years now. I am a team leader and service the community of Steiner Ranch which is in Austin, Texas.

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Too bad for the gardener