Copyright ? 2010 kennetht. Visit the original article at http://blogpestcontrol.com/2010/05/pest-control-customer-satisfaction-scores/.As we recently posted, we are currently sending out our customer surveys for 2010.  We send surveys to all of our active customers.  The surveys require about 200 man hours just to get them sent out

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Pest Control Customer Satisfaction Scores

Copyright ? 2010 Pest-Control-Stories. Visit the original article at http://blogpestcontrol.com/2010/05/2010-bulwark-customer-surveys/.Each year Bulwark sends out a letter and survey to all of their customers

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2010 Bulwark Customer Surveys

Google has provided it’s fans with the ultimate weapon to combat Bing’s commercials. And Google is doing it for zero cost. Let your customers do the talking…

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Let the searches do the talking

From my perspective, which is only limited by how I rank in the search engines, PageRank is DEAD.

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PR? What’s the hype? What a pest!

Copyright ? 2010 Pest-Control-Stories. Visit the original article at http://blogpestcontrol.com/2010/01/surprise-at-the-door/.In July of 2004 I came to this company with an understanding that Bulwark was a customer service company first and pest control company second.  Little did I know they actually meant it; on my second day of on the job training here in Austin Texas I

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Surprise at the door

Copyright ? 2010 Pest-Control-Stories. Visit the original article at http://blogpestcontrol.com/2010/01/i-like-my-job/.It was my second year as a pest control technician and was beginning to realize how much I enjoyed my job.  As a pest control technicians we are trusted to serve our customers to the best of our ability, in a kind, courteous way and we

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I like my job

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Protected: She said I was her hero